Billing & Plans

Plans overview

AgentIzzy offers three plans to fit businesses of every size:

	Starter	Pro	Enterprise
Price	$99/month	$199/month	$399/month
Calls included	100	500	Unlimited
Phone numbers	1	Up to 3	Up to 10
Custom greeting & after-hours	Included	Included	Included
Bilingual (English & Spanish)	Included	Included	Included
Lead capture & email alerts	Included	Included	Included
Call recording & transcripts	Included	Included	Included
Agent personalization & ambient noise	Included	Included	Included
SMS follow-up	—	Included	Included
Live call transfer	—	Included	Included
Custom voice selection	—	Included	Included
POS ordering (Clover, Square)	—	Included	Included
Calendar booking (Google, Calendly, or Square)	—	Included	Included
CRM integrations (Jobber, Square)	—	Included	Included
Zapier integration (9,000+ apps)	Included	Included	Included
REST API access	Included	Included	Included
Call intelligence & analytics	—	Included	Included
Spam call detection	—	Included	Included
Website widget (Call Me + Text Us)	—	Included	Included
Text a Link during calls	—	Included	Included
Multi-location support	—	—	Included

Free trial

Every new account starts with a 7-day free trial. No credit card required to sign up. Try Izzy with real calls before committing. Your dashboard shows a countdown of how many trial days you have left.

Managing your subscription

Go to Billing in your portal to:

• View your current plan and billing cycle
• Upgrade or downgrade — changes take effect immediately (prorated)
• Update payment method — managed securely through Stripe
• View usage — see how many calls you’ve used this billing period

Usage and overages

Your Dashboard shows a usage bar indicating how many calls you’ve used vs. your plan’s limit. When you’re approaching your limit, you’ll receive an email notification.

If you consistently exceed your plan’s call limit, consider upgrading to the next tier. We don’t charge overage fees — but calls beyond your limit may not be answered by Izzy until the next billing cycle.

Cancellation

You can cancel your subscription at any time from the Billing page. Your service continues through the end of your current billing period. We don’t offer partial refunds for unused time.

After cancellation:

• Your phone number is released after 30 days
• Call recordings and transcripts are retained for 90 days
• Lead data can be exported via CSV before your account closes